Take away tools: Practical activity sheet to help you improve your level of empathy and create a way forward, to successfully achieve a collective goal.
At the end of this session, you will appreciate the importance of listening with attention in order to understand and improve a situation.
During this session, you will:
- Learn the difference between a reaction and a response
- Explain how empathy can build and strengthen relationships
“When it comes to relationships, it is not always about winning, but about building on what we agree on so that we can collectively move forward.”